Privacy Policy

This privacy policy is used to help you understand the information that we collect and how we use said information.

Effective: December 11, 2024

Coleman & Associates, P.A. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have. This Policy applies to all visitors, users, and others who access our website or submit information to us online (collectively, the “Services”).

If you do not agree with this Privacy Policy, please discontinue use of our Services.

  1. Information we collect

    A. Information You Provide to Us:

    • Contact Information: Name, email address, phone number, mailing address.

    • Case-Related Information: Details you provide through intake forms, contact forms, chat features, or document uploads.

    • Account Information: If applicable, login credentials or profile information for any client portals.

    • Payment Information: If you complete a transaction through our site (e.g., consultation fees), we collect payment-related information through our secure third-party processors.

    • Communications: Records of your messages, emails, or calls with us.

B. Information Collected Automatically

  • When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system.

  • Usage Information: Pages viewed, time spent on site, links clicked, referring URLs.

  • Cookies, Pixels & Similar Tools: Used to enhance user experience, track analytics, and support advertising.

C. Information from Third Parties

We may receive information about you from referral partners, advertising networks, public databases, or social media platforms.

2. How We Use Your Information

We use your personal information to:

  • Provide and maintain our Services

  • Respond to inquiries

  • Conduct intake and case evaluation

  • Improve user experience and marketing

  • Send updates or newsletters

  • Comply with legal obligations

We do not sell personal information.

3. How We Share Your Information

We may share your information with:

  • Service providers (hosting, storage, analytics, email, payment processors)

  • Law firm personnel assisting with your case

  • Legal authorities as required

  • Successor entities in business transfers

4. Cookies & Tracking Technologies

We use cookies and similar tools for functionality, analytics, and advertising. Users may adjust browser settings to manage cookies.

5. Your Privacy Rights

Depending on your state, you may have rights to access, delete, or correct your information. Contact us to submit a request.

6. Data Security

We use industry-standard safeguards to protect information, though no system is 100% secure.

7. Data Retention

We retain data as long as necessary to provide services or comply with legal obligations.

8. Third-Party Links

We are not responsible for the privacy practices of external websites.

9. Children’s Privacy

We do not knowingly collect information from children under 13 without prior guardian consent.

10. SMS/Text Messaging Compliance A2P 10DLC

By providing your mobile phone number to Coleman & Associates, P.A. (“we,” “us,” or “our”), you consent to receive informational and service-related text messages from us, including but not limited to:

  • Case updates and status notifications

  • Appointment confirmations and reminders

  • Intake follow-up messages

  • Document requests

  • Account or portal alerts

  • Important legal or administrative communications

A. Consent to Receive Text Messages

You will only receive SMS messages if you:

  1. Provide your mobile number through our website, intake forms, contact forms, or other digital submissions;

  2. Provide verbal consent during a phone call with our office;

  3. Confirm consent through an opt-in message; or

  4. Have an existing client-attorney relationship and provide your mobile number for communication purposes.

Consent to receive text messages is not a condition of receiving legal services, and you may request communication through alternate methods at any time.

B. Message Frequency

Message frequency varies based on the nature of your inquiry, the stage of your case, and the needs of our communication. You will not receive unsolicited marketing messages unless you separately opt in to such communications.

C. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

  • STOP

  • UNSUBSCRIBE

  • CANCEL

Upon opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-enroll.

D. HELP Instructions

HELP

or contact us at:

Phone: 877-807-2258

Email: support@colemanassociateslaw.com

E. Message and Data Rates

Message and data rates may apply depending on your mobile and carrier, and plan. Mobile carriers are not liable for delayed or undelivered messages.

F. Information Sharing & Security

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your phone number and SMS interaction data are used solely to support communication between you and our law firm. All information is processed and stored in accordance with our Privacy Policy and applicable laws.

G. Information Sharing & Security

Our SMS program complies with:

  • Telephone Consumer Protection Act (TCPA)

  • CTIA Messaging Principles & Best Practices

  • A2P 10DLC (Application-to-Person) registration requirements

  • FCC regulations

  • All relevant U.S. federal and state privacy laws

We maintain documentation of opt-ins, store communication logs securely, and actively monitor compliance with all carrier guidelines.

H. Changes to Messaging Practices

We may update our SMS messaging practices from time to time. Any changes will be reflected in this Privacy Policy. Continued use of our website or communication channels constitutes acceptance of such updates.

11. Changes to This Policy

We may update this Policy periodically.

12. Contact Us

  • We may receive information about you from referral partners, advertising networks, public databases, or social media platforms.